Start without sensitive citizen information
Choose an internal task with a clear purpose. Examples include searching published guidance, drafting from approved templates or collecting notes from a meeting without sensitive information. Test with public or anonymised examples before considering personal data. Describe both what the tool should help with and what it must not do.
An AI answer is not an administrative decision. Staff need to check sources and professional wording. If an output may affect a citizen, the municipality must assess responsibility, legal basis and any need for legal advice. A trial should not receive access to more documents than its task requires.
Include data protection and procurement early
Involve relevant professionals, IT, the data protection officer and procurement at the start. Ask about storage, model processing, subprocessors, access and deletion. EU storage does not automatically mean all processing occurs in the EU. Assess the particular product terms rather than transferring an assurance from another service or deployment.
We deliver through framework agreements and dynamic purchasing systems where Q-Analytics is admitted, and are happy to invoice using an EAN number. Contact us to clarify the particular delivery. We do not display agreement numbers or prices here; scope and requirements need to be clear before a quote can be assessed.
Test quality before expanding
Agree a limited team, a content owner and specific questions the trial should answer. Include incorrect, outdated and missing sources in the test. Discuss usefulness and correction needs with the staff doing the work. Expand only when the result makes sense in the everyday task, rather than because a demonstration sounded convincing.
QWorker, meetnotes and skole.bot may be relevant to different needs, but their features and data terms differ. Send a short description of the workflow and your main requirements. Do not include citizen information or confidential material in the contact form. Contact us for a quote for advice or a limited implementation.

